Mon 24/08/20

Covid19 Announcement

To the Families of Guppy’s,

With the latest spike in Covid19 number resulting from the Brisbane Youth Detention Centre cluster alert late last week, we request you visit and familiarise yourself with the details on the QLD Health Covid19 site about the various alert locations and times of visit relating to this recent Covid19  cluster alert:

https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/contact-tracing

And most importantly for you, and your families – To prevent the spread:

• Stay home if you are sick
• If you have any COVID-19 symptoms, no matter how mild, get tested
• Stay 1.5 metres away from other people—think two big steps
• Wash your hands with soap and water, or hand sanitiser
• Leave a location if it is crowded

Yours faithfully,

Guppy’s Early Learning Centres

Thu 30/07/20

Covid19 Announcement

Due to recent cases of Covid19 being identified in the Logan area, we would like to alert you to QLD Health declarations in regards to areas that potentially could have been infected:

• Parklands Christian College, Park Ridge – 22 July 2020 9.30am-6pm
• Parklands Christian College, Park Ridge – 23 July 2020 9.30am-6pm
• Madtongsan IV Restaurant, Sunnybank – 23 July 2020 7-9pm
• Heeretea -Bubble Tea, Sunnybank – 23 July 2020 9.25pm
• Primary Medical and Dental Practice, Browns Plains – 24 July 2020 3.30-3.50pm
• Thai Peak Restaurant, Springfield – 26 July 2020 6.30-9pm
• Cowch Dessert Cocktail Bar, Southbank – 27 July 2020
• P’Nut Street Noodles, Southbank – 27 July 2020
• African Grocery Shop, Woodridge (Station Rd) – 28 July 2020 l
• Primary Medical and Dental Practice, Browns Plains – 28 July 2020 12.25-12.30pm
• Chatime Grand Plaza, Browns Plains – 28 July 2020
• YMCA Chatswood Hills Outside School Hours Care, Springwood, July 23-24,
• Two of the new cases travelled on the following flights: VA863 & VA977

If you have visited any of these places during these times, we request for your safety and prior to visiting any of our Guppy’s Early Learning Centres:

1. You obtain a Covid19 test
2. Self-isolate until you receive your Covid19 clearance
3. And as always:

• wash your hands,
• practice social distancing
• and if you ever feel unwell, seek a Covid19 test for clearance

Thank you for assisting in this matter.

Thank you and best regards,

Guppys Early Learning Centres

Fri 27/03/20

Coronavirus (Covid19) – Parent Update: Primary School and Kindy Pupil-Free Day’s

Guppy’s Open and Here to Assist

Another day and another Government announcement around Covid-19. The Queensland Government announced today where all Schools will close from Monday 30th March 2020 (next week), as teachers move to pupil free days.

Kindy’s are also moving to pupil-free days next week, but Long daycare Centre’s (like Guppy’s Early Learning Centres) will be open, as normal. This also includes being able to provide care for your school aged children, much like vacation care.

The health and safety of our parents, children and staff is always our top priority which means we are already adhere to Government requirements of strict isolation and access to essential workers in our Early Learning Centres.

Again, we thank you for working with us. Also, if you have any questions or concerns about child care subsidies and concessions, our Centre directors are ready to help as follows:

• Assist with understanding and applying Child Care Subsidy in respect of Absences (due to illness, precaution or otherwise)
• We have various incentives, promotions and general flexibility around childcare days
• Provision of ACCS (temporary financial hardship) to provide support to families experiencing reduced ability to pay child care fees, such as if the parent lost income due to Covid-19
• The team is ready to help you navigate your childcare needs if your circumstance change

As always, we are here to help all families and are ready to assist families whose work arrangements are disrupted by this Government Directive and other elements due to the Covid-19 Coronavirus.

Warm Regards,

Andrew and Suzanna Parker Guppy’s Early Learning Centres

Tue 24/03/20

Coronavirus (Covid19) – Parent Update: Enrolments, Absences and Assistance with Child Care Fee’s

We understand that as the Coronavirus (Covid19) crisis continues to evolve, it is becoming an increasingly worrying and uncertain time for families. We care deeply about our families and their children and are here to help.

As always, the health and safety of our parents, children and staff is always our top priority.

To ensure we deliver on this promise to you, I would like to summarize the key things we are doing  to help families, particularly assistance with child care fee’s:

1. Our additional “Cleaning and Screening” procedures and limitation of all non-essential visitors to the services, continues to provide an extremely healthy and safe child care environment which your family can rely upon
2. We will only close a center if instructed to do so by the Government / Health Authorities. Where we remain open, and school’s close, we will continue to offer School-Age care as normal
3. Our Centre directors have been assisting with varying types of child care subsidies and concessions that help satisfy your individual circumstances. These include:

• Assist with understanding Child Care Subsidy in respect of Absences (due to illness, precaution or otherwise)
• We have various incentives, promotions and general flexibility around childcare days
• Provision of ACCS (temporary financial hardship) to provide support to families experiencing reduced ability to pay child care fees, such as if the parent lost income due to Covid-19.
• The team is ready to help you navigate your childcare needs if your circumstance change

So overall, we are committed to providing your families with high quality child care, keeping you up to date and helping you navigate these challenging time’s. At the same time, we continue to provide the essential child care education you require and assistance with child care fee’s.

So please speak with your Centre Director / Nominated Supervisor to see how we can help.

Warm Regards,

Andrew and Suzanna Parker Guppy’s Early Learning Centres

Thu 19/03/20

Coronavirus (Covid19) – Parent Update

We understand that as the Coronavirus (Covid19) crisis continues to evolve, it is becoming an increasingly worrying and uncertain time for families. We care deeply about our families and their children and are here to help.

As always, the health and safety of our parents, children and staff is always our top priority.

To ensure we deliver on this promise to you, I would like to summarise the key things we have done and extra processes we have implemented to assist you and your families:

1. In addition to the extremely high levels of health and hygiene policies and procedures, we have introduced additional “Cleaning and Screening” procedures and limited all non essential visitors to the services
2. The Dept. Early Childhood Education and Care are requesting we do everything possible to remain open and operate as normal and provide the essential services of Child Care and Early Learning Services. We are absolutely committed to this requirement. We will only close a centre if instructed to do so by the Government / Health Authorities
3. We have implemented new processes around how we can provide the best and most flexible childcare for parent’s who needs are changing by the day. This assistance includes:

• Assist with understanding Child Care Subsidy in respect of Absences (due to illness, precaution or otherwise)
• We have various incentives, promotions and general flexibility around childcare days
• The team is ready to help you navigate your childcare needs if your circumstance change

So overall, we are committed to providing you with high quality child care, keeping you up to date and helping you navigate these challenging time’s and are ready to help you with your childcare needs.

So please speak with your Centre Director / Nominated Supervisor to see how we can help.

Warm Regards,

Andrew and Suzanna Parker Guppy’s Early Learning Centres

Tue 15/03/20

To our Guppys Early Learning Centre Parents

As a valued family of Guppy’s Early Learning Centres, we’d like to update you on the evolving coronavirus (COVID19) situation, and the precautions we’re taking to ensure our Early Learning Centres and the services we provide are delivered to a hygienic, safe and clean standard to help minimise COVID-19 affecting our families or staff.

The health and safety of our parents children and staff is always our top priority and whilst the overall risk in Australia of contracting COVID-19 in the community remains extremely low, we’re taking a number of extra steps to protect our families and staff and prevent as best as possible anyone associated with our service being impacted by COVID-19.

As a Licenced Long Day Child Care service, we already have extremely high levels of Health and Hygiene policies and procedures we adhere to (along with many other child care policies and procedures) which are audited and monitored by management and also by various Government Agencies. We have sought to introduce additional procedures to give you extra comfort around what we are doing to deliver on our commitment to our families health and safety. These include:

1. Centre Cleaning Procedures

i. In reception and throughout the centre:

1. We will be conducting extra screening of parents, children, staff and any visitors so as to educate and prevent any potential transmission of COVID-19 into the service
2. Conducting extra daily cleaning of high-use surfaces, such as door knobs, ipads, eftpos machines and any other relevant and affected surfaces
3. Hand sanitisers will be provided in all rooms, including reception for use

ii. In Rooms and playground (daily and weekly):

1. Staff have increased their frequency of cleaning of all toys and hard surfaces within the rooms
2. Staff have increased their frequency of cleaning of all playground equipment and any plastics used in the playground

iii. Overall:

1. Practice good health and hygiene habits with children every day to embed practices
2. Promote (with signage) good health and hygiene habits throughout the centre and to parents

iv. End of week / Ad-Hoc/ Sanitisation Cleaning by External contractors:

1. External cleaners will be increasing their frequency and intensity of centre cleaning
2. We have cleaners ready to conduct extra high-level / deep sanitisation cleans where required

2. What you can do to help

Whilst we are taking extra measures to ensure our child care facility remains a clean and hygienic one for our families and staff, we ask that you follow the advice we have been provided by QLD Health which are best for prevention:

i. Look out for symptoms:

1. fever
2. a cough
3. sore throat
4. fatigue
5. shortness of breathe

ii. Engage in good health and hygiene:

1. cleaning hands with soap and water or alcohol-based hand rubs
2. covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
3. avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath
4. staying home if you are unwell

b. If in doubt, engage in self-quarantine or see a medical professional for clearance

We would like to thank you for your understanding and assistance here and if you have any questions, please do not hesitate to raise them with your Centre Director / Nominated Supervisor.

Warm Regards

Andrew and Suzanne Parker Guppy’s Early Learning Centres